Prove you are a human by clicking on these horribly out of focus pictures of traffic lights or motorcycles.
There's cool hack for splitting these in two down that center crack. I tried to find video, but they were all tiktok and tiktok is banned on my work pc. Google it...it's worth it.
Sheeeeeit. I added two factor to everything. Too many security breaches. I don't trust anything. I had both my corporate and personal card info stolen in NOLA last month. Then just had a 2k charge attempt on Wayfair today.
Every time I drive thru @ Panda Express...I have a bad experience with the AI. lol. Today's scenario...you used to be able to get an egg roll as one of your entree items. So, I order a plate and I'm being as clear as possible waiting for its prompts. It gets to the final entree item. It's like, "what do you want for your third entree item?". I say, "chicken egg roll". It goes, "what would you like for your third entree item?". I say, "chicken egg roll", again. It says, "what would you like for your third entree item?". Me: WTF! I say, "cancel the order!". Then, it directs me to the lady inside instead. And, it's hard to hear her on the speaker as volume is low and the traffic around makes it hard to understand. And, I went through the same f-ing thing with HER! I ordered the same order with her. She said something I couldn't understand when I got to the "egg roll" part. I thought she said "we don't have any". WTF again! So, I gave up on the egg roll. I asked for the string bean chicken breast instead as the entry final item. All done. So, I get my order but price seems a little high. I say "f ck it" because this has already been some bullspit! I get home and open it up. There's a chicken egg roll in there with my order...so that's why the price was higher. I came to the conclusion that Panda Express discontinued the egg roll as an entree item...I suppose because of a price change that made it too expensive for the plate and turned it into a stand-alone item. The AI was so ignorant that it couldn't tell me "You can't order an egg roll here". But, it just kept saying, "what would you like for your third entree item?". lol. I guess the actual woman who took my order was trying to tell me you can't order an egg roll here but I heard "we're out!". Then, I get home and I'm talking to Alexa+ about the experience as a joke in very casual conversation making light of it and, without telling Alexa+, it interprets our comical conversation as feedback and sends it to the Panda Express team. WTF? So, I'm chastising Alexa+ like "WTF? I didn't tell you to send that! WTF are you doing?". It's like, "I'm sorry. I won't send any more feedback!". Better not! Oh, man. Ohhhh.
There's very little I don't order ahead online before picking up in the drive thru anymore, even if it means I stop in the parking lot first and put in the order and then pull up to the speaker. My voice doesn't hit right for the speaker anyway so they always have a hard time hearing me and it allows me to complicate my order as much as I want without having to spend 5+ minutes relaying / repeating an order just for them to misenter it anway.
They rolled out a really basic AI that wasn't production-ready. It can't handle simple things. It started out phrasing on plates like "Which items would you like to order?". So, that leads a reasonable person to conclude it is asking for the items all at once but it can't parse the items you say into multiple entree items. Then, it breaks down. As a former coder, this isn't rocket science parsing a list. Then, you do it right and it still can't handle an item that it doesn't want to accept gracefully. I mean...it just started out as a really bad 1.0 implementation. I'm sure it's been updated since but has it gotten better if it cannot handle a chicken egg roll? lol. If I implemented that, then I would be kind of embarrassed.
This is precisely why I’m not worried about AI and long-term job loss. The C-Suite circle-jerks each other into believing AI is the end all be all because that’s what their echo chamber of conferences, algorithms and publications tell them. Meanwhile, consumers and boots on the ground workers see that it doesn’t work. The end result is diminishing profits because consumers get fed up with AI and want to deal with real people but that area of the company has already been reduced because of the promise of AI and bigger profits. At the end of the day AI can’t make the intuitive leaps that people can. Thats why there are always employees at the self-checkout to help people. Thats why you need a person to talk to on the phone or chat. I believe that most modern corporate c-suite culture is the cause of most of a corporation’s problems but that’s another thread.
Knowing that social media is poison and wanting to express that to a vast amount of people, but having to use social media to spread that message. The sense of hypocrisy makes me give up, further proving social media is poison.
Well...you have to entertain the possibility that there is a learning curve with this particular implementation and maybe you have some green (or greener) software employees who are still learning the ropes. So, maybe to them it was a minor miracle they got something working at all that did basic things but with caveats. I mean...we already know there are businesses out there who try to implement AI in-house and fail because they don't know what they are doing. There's a learning curve. I've been there as a coder. But, behind the scenes is a bunch of API calls. That type of functionality is back-end stuff that people have been doing for years. So, I dunno. Normally, you would test a basic ordering process under various combinations of items to see what works, what doesn't, and what it does in response. But, it feels like they are just putting it out there to sort out the problems. They couldn't anticipate the chicken egg roll problem. The chicken and the egg. I got stuck in a loop unless I cancelled out of it or said something else. But, how the hell was I supposed to know it wouldn't like chicken egg roll as an answer....especially if it's not letting on what the problem is? This is basic error-type handling and response. lol. And, the funny thing is, I ordered a chicken egg roll before doing this same thing and it was accepted...so obviously a change or upgrade changed the process on customers.
Yep, you just validated my c-suite argument. They throw **** out there untested. If you were in charge would you have done a deployment like this? Fast, cheap, good. Pick two. And it still doesn’t have intuitive leaps to figure out what the consumer is trying to poorly convey.
Maybe some of the problem with their implementation is that the person(s) (Business Analyst) that interviewed the Subject Matter Experts in Restaurant Operations didn't get everything properly specified before it even got to the person(s) that dealt with the AI & Code. From a distance, the Flowcharting or Decision Tree work (or whatever it is currently called) for their Project comes across as incomplete.
Next time to pull all the way to the right side of your lane when you're the first car at the light and I'm turning right, making me wait an entire cycle because you won't pull over 2 feet to the left.
